[7 Solutions] Fix Google Backup And Sync Not Working On Android

For a while now, I’ve been bothered by the Google backup and sync (GBS) app that comes preinstalled on my Android phone. I’m not alone, as I’ve seen numerous people complaining about the app. I’ve seen the GBS app give their devices a hard time when I’ve had to restore it after every major Android OS update.

Google Backup and Sync, the company’s one-time cloud to manage Android phones and tablets, can be a blessing—and a curse. It can be a time saver if you have multiple Android devices, but if you have just one device, it can be a pain in the neck. If you’re having trouble with this service, look no further. Here’s what you need to do to fix it.

The backup and synchronization feature of Android devices is one of Google’s more underrated features. When you enable it, a backup of your data is automatically created in the cloud, secured by a combination of encryption and redundancy. And, to top it all off, it can also be used as an external drive for your other Android devices. It’s a fantastic way to ensure your data is safe from accidental deletion or damage, and to make backup copies of your important content for maximum flexibility. However, it can also be a bit buggy, and sometimes doesn’t work. Here’s how to fix it!. Read more about google drive synchronization error, please try again later and let us know what you think.

Have you ever had a problem with Google backup and sync on your Android phone?

Do you know how to handle a terrible situation?

We’re all aware with Google Drive, which provides 15GB of storage space for all of your essential files on your phone, particularly on Android devices.

This is without a doubt the most popular and reliable cloud storage for Android users.

You can save data such as photographs, videos, contacts, documents, messages, and more; however, anytime you encounter a data loss issue, make sure you have backed up all of the lost data on the drive beforehand.

However, several users have reported that Google Drive Sync does not work on Android.

Occasionally, there may be a mistake that prevents all of your data from being synced to your drive, leaving your essential information vulnerable.

In this article, I’ll show you how to fix Google Backup and Sync not working on an Android device.

Reasons Why Google Backup Doesn’t Work On Android

The specific reason for Google Drive not syncing with Android is yet unknown, however I have a few theories.

So, let’s have a look at some of the likely causes of these Android issues.

  • The Google Drive app hasn’t been updated in a long time.
  • It’s possible that storage is at capacity.
  • Faulty network connection
  • Third-party apps are preventing Drive from accessing any tasks.
  • It’s possible that the app’s data will become corrupted.

As a result, these are some of the likely causes of such problems.

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Why won’t my Google Contacts sync with my Android phone?

It’s possible that you haven’t enabled the sync feature on your phone, which is preventing contacts from syncing with Google, so double-check.

Check the settings on Google by going to Settings > Accounts. Then ensure you have ticked the box next to Contacts to sync your phone’s contacts with Google account.

That is all there is to it.

If you’re still having problems, see Top 14 Ways To Fix Google Contacts Not Syncing On Android.

What Can I Do If Google Backup And Sync Doesn’t Work On My Android Phone?

Now is the time to go through the ways that will assist you in resolving the Google backup not working on Android issue.

Solution #1: Examine Your Internet Connection

Checking your device’s internet connection is one of the best and simplest ways to resolve the error.

Your Google Drive will not connect to cloud storage if your internet connection is unreliable or poor.

So here are the actions you need to take:

  • To begin, make sure your phone has a reliable internet or Wi-Fi connection. In most cases, Wi-Fi is utilized to sync instead of conventional mobile data.
  • When you want to use mobile data, then don’t forget to check the setting that says “Transfer files only over WiFi” is enabled. If not then it will not sync the data. You can do it manually by going to Drive > 3-line menu > Settings and then toggle off “Transfer files only over WiFi”.
  • Restart your phone after you’ve completed all of these steps.
  • At last, ensure the sync option is enabled and to check this, simply go to Drive > click on the 3-line menu > Settings > Scroll down and search Backup & Reset and then enable “Backup my data”.

check internet connection

Refresh Google Drive as a second option.

Refreshing the Google Drive app is another option for dealing with the error. It’s easy to do because all you have to do is swipe down to update it.

You can also restart your phone once after refreshing.

However, a large number of users have claimed that their Google Drive is unable to update Android. Restarting your phone will help in this circumstance. If not, try a different approach.

Solution 3: Remove the app’s data from the device.

Data from some apps may also be to blame for Google Drive not syncing on Android. As a result, it’s preferable to clear them so that the problem can be resolved right away.

Go to Settings > Apps > search for Drive and choose it > App info > Storage > Clear Data.

Even the cached documents on the app also lead to not being able to sync problems. So in this situation, go to Drive app > 3-line menu > Settings > Clear cache.

clear google drive cache

That is all there is to it. Your data will not be deleted from your phone if you follow all of these instructions.

Update the Google Drive app (option 4)

Remember that in order to use all of your phone’s apps, they must first be updated. People may experience a variety of problems as a result of the out-of-date apps.

As a result, you should check for updates on a regular basis, as developers frequently release new versions with improved features and problem fixes.

Because there is a problem with Google Backup not working on Android, you should constantly keep the Google Drive app up to date.

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Solution 5: Uninstall and reinstall the app

Even after updating your app to the most recent version, you may have certain glitches or problems that cause the app to restart or cause other issues.

In this case, you’ll need to uninstall the program by following the steps below:

Go to Settings > Apps Management/Apps Manager/Application Manager > Google Drive/Google App that is creating problem > click on Uninstall.

Restart your device after that and install the same software on your phone.

Solution 6: Log out of your Google account and log back in.

This strategy is both practical and simple, and it works wonders on occasion. Sign out of your Google account and then sign back in.

To access your Google account, go to the Settings menu and select it. You will be given the opportunity to Sign Out.

You can also sign out of the app that is causing the issue if you want.

Now press on the three lines in the top left corner, which will take you to the sign-out screen. After you’ve signed out, sign back in with your email address and password.

That is exactly what you must do.

Solution 7: Use a browser to access Google Drive

This solution is a temporary workaround that may be useful in resolving the problem. Log in to Google Drive using your email address and password from any browser.

You must accomplish the following:

  • On your computer or laptop, open any browser.
  • Now you may access the drive. google.com
  • Fill in all of your login information and you’ll be able to simply access the Drive area.

All of these are some of the most effective and time-saving methods for resolving Google Backup and Sync Not Working issues on Android devices.

How To Recover Deleted Data From Android (additional tip)

Many times, while doing vital tasks, the phone’s saved data is mistakenly erased. If this happens to you, don’t panic; there are ways to restore the data you’ve lost.

Android Data Recovery is one of the most effective and reliable professional programs for recovering deleted data from Android phones.

All of your essential data, including contacts, photographs, videos, call history, WhatsApp chats, audio files, documents, notes, and more, may be quickly restored with this tool without the need for a backup.

It supports Samsung, Nokia, LG, Sony, Xiaomi, OnePlus, Oppo, Vivo, Huawei, and other Android phones.

Android Data Recovery – Recover data from Android phones that have been lost or destroyed.

The greatest and most successful solution for recovering data from Android phones that has been lost, destroyed, or is inaccessible. The following are some distinctive features:

  • Photos, contacts, SMS, videos, WhatsApp, call logs, documents, notes, and other data types can be recovered directly.
  • Recover data lost due to a broken screen, an accident, an unintended factory reset, formatting, a virus attack, or other circumstances.
  • Allows you to “Recover” deleted files without a backup with a single click.




How can I get Google Drive to sync on my Android phone?

Follow the steps below to troubleshoot Google sync on Android:

  • Phone should be restarted.
  • Sync should be enabled.
  • Examine your Internet connection.
  • App should be refreshed.
  • Enable mobile data transfer.
  • App needs to be updated.
  • Turn off the Battery Saving Mode.
  • Cache and data should be cleared.

Why isn’t my phone connecting to Google?

Your phone might have a synching issue with Google and you must check it. Simply go to your Account > ensure you have ticked ‘Sync Gmail’. Now clear Gmail app data and after that open Settings > Apps & Notifications -> App Info -> Gmail -> Storage -> Clear Data -> OK. After you complete this, restart your device once and see whether synching issue is resolved or not.

What is the procedure for reinstalling Google Backup and Sync?

To reinstall Google Backup and Sync, go to the download page for Backup and Sync on your computer. Download the most recent version of Backup and Sync from here. When prompted during installation, select Yes. After that, go to Google Drive and create a new folder to sync all of your stuff.


Many customers have reported issues with Google backup and sync not working on Android, which is a very aggravating condition.

It’s critical to check whether or not your data is backed up to Google Drive, as well as whether or not the sync option is activated.

If you have a problem with Google Drive not syncing on Android, the remedies in this article should be able to assist you solve the problem.

Furthermore, if you have any recommendations or questions, please leave them in the comment area below.

You can also contact us through our social media sites, such as Facebook and Twitter.


Sophia Louis is a professional blogger and SEO expert. Loves to write blogs & articles related to Android & iOS Phones. She is the founder of Android-iOS-data-recovery and always looks forward to solve issues related to Android & iOS devices

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Google Backup and Sync (GBS) has gone through a rocky history since its launch. The service was launched alongside the first Android-based smartphone, the Nexus One. The service was a joint effort between Google and Samsung, and was originally intended to be a way to synchronize all your apps, data and music across multiple devices. However, the service turned into a nightmare for many Android users, thanks to its erratic behavior and delays. The saga of Google Backup and Sync is still one of the most controversial stories on the Android platform.. Read more about google drive not updating on iphone and let us know what you think.

Frequently Asked Questions

How do I fix Google Drive synchronization on Android?

You can try to uninstall and reinstall the Google Drive app.

Why my Google Backup is not working?

Google Backup is a service that backs up your data to the cloud. The backup is encrypted and stored in Googles servers, so you can access it from anywhere.

Why is my Backup and sync not working?

This is a common issue that many people have with their Backup and sync. The most likely cause of this is that your PS4 has been turned off for an extended period of time, or the hard drive on your PS4 has failed.

Related Tags

This article broadly covered the following related topics:

  • google drive not syncing mac
  • google drive not syncing android
  • google drive not updating on iphone
  • google drive synchronization error android
  • google backup and sync not working

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